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Commercial Support

Get support from the Event Store community in our Google Group, or purchase a developer-led support contract from only £1,295.

 

Support Options

Community

Event Store has an active Google Group with new posts every day. This is the best place to share your questions and answers with the community.

Community Page

Commercial

  • Available weekdays 9am–5pm GMT
  • Next Business Day response
  • Additional tools to simplify cluster management and configuration
  • Developer-led support from the team that built Event Store
  • Incident tracking with Freshdesk

£1,295
per year per cluster

Ask us about Commercial Support

Enterprise

  • Available 24×7
  • Up to two hour response time
  • Additional tools to simplify cluster management and configuration
  • Developer-led support from the team that built Event Store
  • Incident tracking with Freshdesk
  • Named account manager

To make an enquiry about enterprise support packages please get in touch so we can discuss your configuration and requirements.

Ask us about Enterprise Support

Solutions for OEMs

OEM support and licensing is available to developers who wish to incorporate Event Store into their commercial products. Our team would be happy to discuss your project’s requirements.

Ask us about OEM Solutions

Appliances

Purpose built Event Store appliances are available in two models; Standard and Pro. Support costs are significantly reduced for appliance owners.

If you are interested in buying Event Store appliances please get in touch so we can discuss your needs and how best to fulfill them.

Ask us about Appliances

Standard Appliance

  • 1U half-depth chassis
  • Dual gigabit LAN
  • Intel Core i3-4130 3.4GHz (3MB cache)
  • Single CPU
  • 240GB SSD
    2TB 7200rpm HDD
  • 32GB RAM

£1,995
+ £995/year per cluster support

Pro Appliance

  • 1U full-depth chassis with rails
  • Quad gigabit LAN
  • Intel Xeon E5-2603 1.6GHz six core (15MB cache)
  • Dual CPU
  • 80GB SSD
    4× 2TB 7200rpm HDD
  • 72GB RAM
  • Hardware RAID with NAND-flash backup

£3,995
+ £995/year per cluster support